A recent investigation by CBS News highlights an alarming trend for freight brokerages and the shippers they serve. Trucking companies referred to as “chameleon carriers” rack up violations, fail safety inspections, and shut down after serious accidents, simply to reopen under a different name and continue operating.
Many brokerages hire these carriers to cut costs and offer lower rates; they’re also creating significant risk for all of us—shippers, consumers, and motorists alike. Combined with the rising threat of cargo theft and freight fraud, choosing the wrong broker can lead to major losses including damaged product, missed deliveries, and reputational harm.
A Better Way… The Leonard’s Way
Leonard’s Express has been a trusted broker and carrier for more than 25 years. Because of our long history as an asset-based freight hauler, our brokerage division holds third-party carriers to the highest standards in terms of safety, accountability, and professionalism.
For decades, Leonard’s Express has developed strong relationships with reputable carriers across the country. We expect every independent carrier that we work with to meet the same high standards that we hold our company drivers to. In doing so, we protect your brand and ours.
Here are five ways Leonard’s Express ensures that independent carriers meet the highest standards for safety and reliability:
- Thorough Background Checks
Leonard’s Express conducts comprehensive background checks on prospective carriers before approving them to haul freight. We only work with carriers who have been in business for at least one year to avoid fraudulent startups with limited operational history.
- Strict Safety Performance Standards
Safety is the most important factors in our carrier selection process. We review Federal Motor Carrier Safety Administration (FMCSA) data including CSA scores, roadside inspection history, and overall safety ratings. Positive performance in these areas demonstrates that a carrier is committed to maintaining their equipment, following regulations, and operating responsibly.
- Advanced Technology to Detect Fraud
Leonard’s Express uses technology to identify fraudulent and high-risk carriers. The system can quickly scan and flag companies with poor inspection histories, suspicious registration activity, and concerning safety records before they are assigned a load, helping us stay ahead of potential threats.
- Monitoring for Red Flags
Leonard’s Express actively investigates warning signs commonly associated with illegitimate carriers. We verify whether a carrier’s IP address aligns with its country of origin and review registration information for suspicious activity. Fraudulent operators often have multiple carrier companies registered to the same address, which is another red flag.
- Evaluate Company Values and Employee Treatment
Strong operational standards begin with strong company values. We evaluate how carriers treat their employees including whether they provide workers’ compensation for W2 employees. These can be indicators of a company’s commitment to professionalism, accountability, and long-term stability.
At Leonard’s Express, we believe transportation decisions should be guided by long-term values, not short-term gains. There will always be brokers and carriers who cut corners. We hope you’ll breathe easier knowing that Leonard’s Express is not one of them. You have our commitment to remain focused on big picture, long-term gains over short-term benefits that could have devastating costs down the road.
To learn more, please visit https://www.leonardsexpress.com/services/#brokerage or call 585-742-9089.
